I spent 1,800.00 euros at Ikea Matosinhos, when I arrived to pick up the command the next day, I was told that it was in Braga and asked if I was willing to go and do the pick up at that site, I had rented a truck for half day( hourly rate) - they could only do delivery to my area July 3rd. I told them that I wanted the command in Matosinhos , the person in charge , Vasco, stated that they were within the timeframe and the fact that I had to wait for them to prepare the command did not seem to worry them. No offer of compassation was advanced. The staff were very helpful and respectful.
(Traduzido pelo Google)
Gastei 1.800,00 euros no Ikea Matosinhos, quando cheguei para ir buscar a encomenda no dia seguinte, disseram-me que era em Braga e perguntei se estava disposto a ir fazer a recolha naquele local, tinha alugado um camião por meio dia (taxa horária) - eles só poderiam fazer entrega na minha região no dia 3 de julho. Disse-lhes que queria o comando em Matosinhos, o responsável, Vasco, afirmou que estavam dentro do prazo e o facto de ter de esperar que preparassem o comando não pareceu preocupá-los. Nenhuma oferta de compaixão foi apresentada. A equipe foi muito prestativa e respeitosa.